Attendly is the AI receptionist for small medical offices, family practices, and specialty clinics. Scheduling, refill requests, insurance questions, after-hours triage — handled automatically so your front desk can focus on the patients in the room.
A new patient with a sick child calls at 7:15am. The office opens at 8. It goes to voicemail. By the time you call back, they've found another practice that answered.
One missed new patient inquiry per day = $30,000–$100,000 in lost revenue per year.
The average new patient is worth $1,500–$5,000+ annually. Attendly costs $99/month. Capturing just one new patient that would have gone to voicemail delivers a 15–50x return on the subscription.
Attendly handles the scenarios your staff deals with dozens of times a day — with a professional, trustworthy medical tone.
New patients, follow-ups, preventive visits, urgent same-day requests — Attendly books directly into your calendar and sends confirmations automatically, even at 10pm on a Sunday.
Patients call to request refills. Attendly collects the medication name, pharmacy, and patient details — then routes the request to your clinical staff with a structured summary. No more phone tag.
Attendly answers common insurance questions instantly: which plans you accept, how to verify coverage, what's included in an annual physical. Patients get answers without waiting on hold.
When a patient calls at 8pm with a concern, Attendly assesses urgency, provides appropriate guidance, and routes urgent cases to your on-call provider or the nearest urgent care — protecting both patients and your practice.
Prospective patients get a professional first impression. Attendly answers questions about your practice, collects intake information, and books their first appointment — before your office even opens in the morning.
Patients inquiring about lab results or referral status are handled with care — Attendly acknowledges the inquiry, sets expectations, and flags it for your clinical team with all the context they need to follow up efficiently.
Real examples of what your AI receptionist does while you're with patients.
Attendly explains your practice, which insurances you accept, and what to expect at a new patient visit — then books their first appointment. You wake up to a new patient on tomorrow's schedule.
Attendly collects the medication, dosage, preferred pharmacy, and patient info — then creates a structured refill request for your clinical staff. Patient gets a confirmation. Staff gets clean data. No phone tag required.
Attendly triages the symptoms, reassures the parent with appropriate guidance, and either books the next available sick visit slot or directs them to urgent care if warranted. Practice reputation protected. Parent is not left in the dark.
Attendly checks your configured insurance list, confirms your participation status, and offers to book a new patient visit. No staff needed. No callback required. New patient booked in under 2 minutes.
Results from practices that stopped letting calls go to voicemail.
"Our front desk was handling 80+ calls a day. Attendly now handles after-hours and overflow calls, and we've stopped losing new patients to voicemail. Three new patients in the first week alone made it worth it."
"The refill request routing alone saved us 2 hours a day. Patients call, Attendly captures everything, and it lands on the nurse's desk formatted correctly. It's like having a second receptionist who never takes a sick day."
"Patients who call after 5pm used to hit a wall. Now they get a professional, caring response, their questions answered, and an appointment booked. The tone is exactly right — patients have actually commented on it."
Less than the value of one new patient. No long-term contracts. Cancel anytime.
First month: $224
Includes one-time $125 setup fee — then $99/mo
First month: $324
Includes one-time $125 setup fee — then $199/mo
Attendly is designed with HIPAA-aware data handling in mind. We do not store Protected Health Information (PHI) beyond what's operationally necessary for scheduling and routing. We recommend reviewing the data handling agreement with your compliance officer for your specific HIPAA obligations.
Attendly works via an email-based inquiry flow and integrates with Google Calendar for scheduling. Deep EHR integrations (Epic, Athenahealth, eClinicalWorks, etc.) are on the roadmap. Contact us to discuss your specific setup and current workflow.
Attendly collects the patient name, date of birth, medication name, dosage, and preferred pharmacy — then delivers a structured refill request to your clinical inbox. It does not authorize, approve, or transmit prescriptions. That stays with your licensed staff.
Yes. During onboarding you configure your accepted insurance plans, services offered, provider names, after-hours protocol, and any practice-specific policies. Attendly speaks in your practice's professional voice, not a generic script.
Attendly captures the inquiry, gathers the patient's contact information, and flags it for your clinical team to follow up. Nothing falls through the cracks — complex clinical questions always route to a licensed provider. Attendly handles the administrative layer, not clinical decisions.
Most medical practices are live within 24 hours of signing up. The $125 one-time setup fee covers white-glove onboarding — we configure your AI front desk for your specific practice type and workflow.
Every unanswered call is a patient choosing another practice. Attendly makes sure every inquiry is handled with care, every appointment is booked, and every patient feels like a priority — even when your staff is with someone else.
Get Started — Set Up in 24 Hours →30-day money-back guarantee · HIPAA-aware handling · No long-term contracts