When your staff is mid-surgery and a panicked pet owner calls, Attendly answers. 24/7 emergency triage, appointment scheduling, new client intake, and medication refill routing — handled automatically.
A dog just ate something toxic. The owner calls your clinic in a panic. Your staff is in surgery. The call goes to voicemail. By the time anyone calls back, that family has already driven to a competitor — and they're never coming back.
One missed emergency = a $10,000+ lifetime client relationship, gone.
The average pet owner spends $200–$500 per routine visit and $1,000–$5,000+ on emergencies. Over a pet's lifetime, that's $10,000+ per household. Attendly costs $99/month. One saved emergency call covers 10 months of service.
Attendly handles the veterinary-specific scenarios your staff deals with every single day.
When a pet owner calls at midnight because their dog ate something or their cat isn't breathing right, Attendly assesses urgency, provides immediate guidance, and either books an emergency slot or directs them to the nearest emergency animal hospital — so you're not losing panicked clients to competitors.
Books vaccine appointments, wellness checkups, post-surgery follow-ups, and new patient exams directly into your calendar. Pet owners can book at 10pm on a Sunday without waiting for your office to open Monday morning.
Families new to the area are searching for a vet right now. When they call or inquire, Attendly captures their information, asks about their pets, answers questions about your practice, and books their first appointment — before they find someone else.
Handles the flood of refill requests for heartworm prevention, flea/tick medication, and chronic condition drugs. Attendly collects all the information your team needs, routes to the right staff member, and keeps the owner informed — without playing phone tag.
Answer availability questions, capture reservation requests, and provide pricing information for boarding, grooming, and daycare services — even when your front desk is slammed with medical cases.
Every morning, your dashboard shows overnight inquiries, today's confirmed appointments, flagged emergency contacts, and pending refill requests. Full visibility into what happened while your team was off — before the clinic opens.
Real examples of what your AI receptionist does while your team is focused on patients.
Attendly asks for the dog's weight, amount consumed, and type of chocolate. Assesses toxicity risk, provides immediate at-home guidance, and either books an emergency same-day slot or directs to an emergency animal hospital if critical. Owner stays calm. Your practice is the hero — even after hours.
Attendly answers their inquiry at 8pm Tuesday, gathers information about their dog (age, vaccines, last vet visit), answers questions about your practice and pricing, and books a new patient wellness exam. You wake up to a new client in your calendar.
Attendly collects the pet's name, medication, last prescription date, and preferred pickup or delivery. Routes the request to the right staff member with everything they need to approve and fill. No phone tag. No missed requests buried in voicemail.
Attendly handles the booking at 11pm on a weeknight. Confirms the appointment, sends a reminder 24 hours before, and follows up on no-shows. The cat gets vaccinated. The owner is delighted. Your schedule stays full.
Real results from clinics that stopped missing calls.
"We were missing 15–20 calls a day during surgeries. Since adding Attendly, I see emergency triage handled at 2am and new client appointments booked while my team is focused on patients. Game changer."
"Pet owners in our area know we're always reachable now. Three families told us they chose us specifically because someone answered when they called at 10pm. That's real new-client acquisition."
"Refill requests used to pile up on our voicemail and half got missed. Attendly routes every one with all the info we need. It's like having a competent triage tech on overnight shift — for $99/month."
Less than the value of one new client. Cancel anytime.
First month: $224
Includes one-time $125 setup fee — then $99/mo
First month: $324
Includes one-time $125 setup fee — then $199/mo
Attendly works via an email-based inquiry flow and can sync with Google Calendar. Deep PIMS integrations (Cornerstone, Avimark, ezyVet) are on the roadmap. Contact us to discuss your specific setup — most clinics are live in under 24 hours with the current setup.
Attendly is trained to identify urgent vs. non-urgent situations based on symptoms you configure. For critical emergencies (difficulty breathing, suspected poisoning, major trauma), it immediately provides first-aid guidance and directs to emergency care. It does not replace clinical judgment — it ensures panicked pet owners get guidance instantly instead of hitting voicemail.
Yes. During onboarding you configure your emergency thresholds, after-hours routing rules, and what qualifies for next-day vs. immediate emergency referral. Attendly speaks your protocol, not a generic script.
Attendly captures the inquiry, collects the pet owner's contact info and situation details, and flags it for your team to follow up. Nothing falls through the cracks — it queues for human review instead of going to voicemail and getting forgotten.
Most veterinary clinics are live within 24 hours of signing up. The $125 one-time setup fee covers white-glove onboarding — we configure your AI front desk with your practice's protocols, services, and emergency routing for you.
Every missed call is a family choosing another vet — permanently. Attendly makes sure every emergency is triaged, every appointment is booked, and every new client feels taken care of — even when your team is in surgery.
Get Started — Set Up in 24 Hours →30-day money-back guarantee · Cancel anytime · No long-term contracts